NTT DATA Business Solutions Wins 2022 SAP® Global SAP Customer Experience Partner Excellence Award for Delivery Quality and Customer Success Management

awards Present at SAP Customer LIVE Exec Connect | London

London and Bielefeld, Germany, December January 2022 /PRNewswire/ — NTT DATA Business Solutions AG announced today that it has received two SAP® 2022 Global SAP Excellence Partner Customer Experience Award. The first award recognizes delivery quality and the second honors customer success management. These recently launched awards are presented by SAP (NYSE: SAP) to top-performing partners for their outstanding contributions to SAP customer experience solutions. The winner – in partnership with SAP – helps customers innovate, get results fast, grow sustainably and run more simply.

“Customer experience plays a critical role in our clients’ digital transformation,” he said Norbert Rotter, CEO NTT DATA Business Solutions and Senior Vice President NTT DATA. “Connecting cloud software puts them in the spotlight. Winning these two new partner awards is a great honor for our employees who have successfully sold leading SAP cloud customer experience solutions and delivered high-quality projects recognized by customers. Therefore, I am very proud of this recognition from SAP.”

The SAP Global Partner Award for SAP Customer Experience Excellence is a new partner recognition program that focuses on SAP’s strategic business priorities. The award recognizes finalists and winners for their invaluable contributions to realizing SAP’s cloud growth vision based on data and KPIs. Nominations are based on internal SAP sales data. A steering committee determines the winning partner in each category based on a number of criteria, including sales achievement and performance.

“This new award recognizes exemplary partners who successfully represent multiple touchpoints in the customer experience,” he said brian trainer, Global Vice President of SAP Partner Sales and GTM. “I would like to congratulate NTT DATA Business Solutions for their valuable contributions over the past year.”

“Through our CX solutions, these top-performing partners are delivering end-to-end insights across the value chain, connecting real-time business data and signals to drive loyalty, customer retention and revenue,” said Frank Schoutissen said SAP Ecosystem Leader. “I am proud of what NTT DATA Business Solutions has achieved and applaud them for their victory.”

NTT DATA Business Solutions’ portfolio of solutions and services includes SAP’s entire customer experience portfolio. More than 475 experts from about 20 countries are consulting and implementing CX topics for more than 300 projects. NTT DATA Business Solutions’ own products further complement the SAP portfolio.

About NTT DATA Business Solutions

NTT DATA Business Solutions drives innovation—from consulting and implementation to managed services and more, continuously enhancing SAP solutions to work for companies and their employees. Aimed at helping companies transform, grow and become more successful, NTT DATA Business Solutions combines deep expertise in SAP solutions with the latest technologies to provide clients with business opportunities—both in the individual sphere and across all areas of business. As part of the NTT DATA Group and a global strategic partner of SAP, NTT DATA Business Solutions has close ties with other partners to provide customers and potential customers with innovative solutions and development opportunities, thereby making important contributions to innovation and long-term business Contribute to success. NTT DATA Business Solutions has more than 12,000 employees in 30 countries.

About NTT Data

NTT DATA, part of the NTT Group, is a trusted global IT and business services innovator headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital and IT modernization, and managed services. NTT DATA empowers them, and society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client focus, serving them in more than 50 countries around the world. Please visit

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Media Contact NTT DATA Business Solutions AG

sylvia dick
Head of Corporate Communications
Tel: +49 (0) 521 91448–107
e-mail: [email protected]


SOURCE NTT DATA Business Solutions AG

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